Gowork pro Product Line
The Vault GoWork Pro product line is a rugged, cable-free mobile POS solution that protects, charges, and enhances in-person transactions with support for multiple card readers. The goal of this development was to continue to improve user experience with a better installation/ removal experience, improve durability for drop protection, support connected devices, and continue to align future products with the visual brand language.
Client | Vault Products (In-house Design)
Website |vaultproducts.com
Launch | 2024 - Continued
Role | Lead Industrial Design, Rendering, Mechanical Design , Prototyping
Refining user experience through the ecosystem and Connectitvity
Focused on refining every detail of the user experience—from installation and removal to durability and daily interaction—while expanding connectivity across the product ecosystem. The result is a more seamless, cohesive system of devices designed to work together. From case design to docks, to card reader casing and final connection.
Vision
Having experience in both ID and ME I was approached to advise on improving the design both in the design language. mechanical design, and user experience. I collaborated deeply with our manufacture to make sure that it could be manufactured and fit and feel were improved.
It was with this close collaboration we successfully design a case that can work with multiple phones sharing the body and replacing the cap depending on the phone. This case specially could work with iPhone 17, 16, 16e and 15.
better usability and improved Durability
The clear goal was to ensure we improved the user experience of all new and old products. One key point was the new iPhone case line improving device and cap install and removal process by making sure the mechanism had a locked snap design that wasn’t overly tough. With the overall goal to also improve production and strength of the case to meet the tough drop testing of 6 feet. The cap design was ideated multiple times to make sure the mechanism could not break and was built tough to endure many different users and phones.
Fit and feel of current products like testing pull force of caps and improving removal and even on Pro Stand making sure different devices can fit into the stand with corner structure.